About Us:
At Predictive Sales AI (PSAI), we’re redefining how technology and intelligence transform digital marketing. Our AI-powered software enables home services businesses to make smarter, faster decisions—fueling growth through automation, prediction, and precision.
As a DevOps Engineer at Predictive Sales AI, you will play a critical role in maintaining, optimizing, and scaling our infrastructure and client-facing platforms. You will take ownership of deployment pipelines, system reliability, and automation initiatives while supporting both internal teams and enterprise clients.
This role requires a balance of technical execution, problem-solving, and process improvement, with increasing autonomy and influence over DevOps strategy and system architecture.
Key Responsibilities:
- Own and execute deployments, releases, and patch management through Azure DevOps pipelines
- Improve CI/CD workflows to increase efficiency, reliability, and scalability
- Ensure 100% successful rollout of patches across enterprise platforms
- Design and implement automation scripts to reduce manual processes
- Continuously identify opportunities to streamline infrastructure and operational workflows
- Manage DNS configurations, domain migrations, and backend system updates
- Issue, install, and monitor SSL certificates to ensure uninterrupted service
- Administer and maintain Office365 environments and user access
- Diagnose and resolve system, data, and performance issues across platforms
- Proactively monitor system health and recommend improvements
- Ensure high availability and reliability of client-facing systems
- Support internal teams with device setup, technical troubleshooting, and IT needs
- Manage office equipment inventory and onboarding logistics
- Provide timely and professional email-based support to clients and employees
- Lead and support migration of legacy platform clients into the CMS platform
- Execute domain changes and ensure backend data integrity during migrations
- Maintain accurate system documentation and metadata
- Propose and document process improvements within Confluence
- Contribute to standardizing DevOps and IT procedures
- Actively participate in Scrum ceremonies, including daily standups and sprint planning
- Collaborate cross-functionally with engineering, client services, and leadership
- Mentor junior team members and contribute to knowledge sharing
Desired Traits:
We are looking for an individual who is organized, proactive, and detail-oriented. In this role, you will work closely with teams across the company. Here’s what we’re looking for:
- Ownership and accountability
- Proactive, solutions-oriented mindset
- Strong communicator (technical & non-technical)
- Detail-oriented and organized
- Adaptable and quick learner
- Team-oriented and collaborative
- Calm under pressure
- Continuous improvement mindset
Required Skills and Experience:
- 3–5 years of experience in DevOps, Systems Engineering, or IT Operations
- Strong experience with Azure DevOps, CI/CD pipelines, and scripting (PowerShell, Bash, or Python)
- Solid understanding of DNS, SSL, cloud infrastructure, and system administration
- Experience with Office365 administration and enterprise environments
- Strong troubleshooting and analytical skills
- Ability to work independently while collaborating in a team environment
Why Join Us?
- Innovative Environment: Be part of a forward-thinking company that values creativity and encourages the exploration of new ideas.
- Professional Growth: Access opportunities for continuous learning and career advancement within a supportive and dynamic team.
- Comprehensive Benefits: Enjoy a competitive salary, performance-based bonuses, flexible work arrangements, and a robust benefits package.
- Collaborative Culture: Work in a team-oriented environment where collaboration and mutual respect drive our success.
If you're ready to be part of an innovative, growth-oriented team, apply today!
