Before Predictive Sales AI, Legacy Remodeling had worked with multiple internet marketing companies without finding the results, website or long-term relationship it was looking for.
Legacy first connected with Predictive Sales AI around 2016 and has continued growing with the same partner.
Jeff highlighted single-digit—and at times low-single-digit—marketing costs from organic search.
Legacy can continually improve its website, technology and strategy instead of starting over with a new provider.
Legacy originally came to Predictive Sales AI through a recommendation from another business in the window and door industry.
That experience gave Jeff confidence that Legacy’s website, search strategy and marketing recommendations would be built around the realities of home improvement.
— Jeff Moeslein, President, Legacy Remodeling
Over time, Predictive Sales AI has become a broader part of Legacy’s marketing operation—connecting its website, organic visibility, reputation, completed projects and lead flow through one platform and one team.
Website development, organic search and ongoing optimization continue evolving alongside Legacy.
Customer feedback helps Legacy improve experiences and encourage happy homeowners to share their stories publicly.
Completed projects become website content and visual proof the sales team can use during appointments.
Online opportunities can move through PSAI and into Legacy’s MarketSharp CRM.
— Jeff Moeslein, President, Legacy Remodeling
Legacy isn't simply publishing finished projects online. Its sales team actively uses Project Showcase during appointments to show homeowners examples of similar work in real time.
Legacy uploads photos and details from completed projects into its growing Project Showcase.
Sales representatives can immediately show prospective customers real examples of comparable projects.
Visual proof helps homeowners see that Legacy has already completed projects similar to their own.
— Jeff Moeslein, President, Legacy Remodeling
Legacy uses PSAI’s reputation management tools to survey customers after completed installations.
The process helps the team identify concerns, improve customer experiences and encourage satisfied homeowners to share their experience through public reviews.
— Jeff Moeslein, President, Legacy Remodeling
Legacy closely tracks every lead and marketing investment. PSAI's account team approaches performance the same way, giving both sides a shared understanding of what happened and where the next opportunity may be.
— Jeff Moeslein, President, Legacy Remodeling
Search behavior, AI and marketing technology continue to change. Legacy sees value in having a team proactively identify new capabilities, explain what matters and help implement the ideas that make sense for the business.
— Jeff Moeslein, President, Legacy Remodeling