Right now, society is experiencing unprecedented upheaval as we close schools, businesses and other public spaces to keep each other safe. For a home improvement business owner, this can mean a significant disruption in your revenue stream. Now more than ever, it’s important to have tools in place to maintain your leadflow and your operations.
Predictive Sales AI combines contractor-specific software tools with a homeowner’s digital preferences to deliver insights and solutions to your business. Powered by artificial intelligence and machine learning, PSAI allows you to understand your sales, your marketing performance, and your operations on a deeper level. How? Let’s discuss the different tools you can utilize within PSAI to help your team during these times.
Virtual Appointments with Visual Quoter
Set and run appointments without ever stepping foot in a customer’s home. With Visual Quoter, you can conduct in-home estimates with homeowners using a 2-way video chat. Share demo assets, marketing materials, and evaluate a customer’s space all from the comfort of your desktop. With video recordings that automatically attach to the lead information, you can reference your conversation at any time through the sales and installation phase.Visual Quoter allows your sales reps to continue to run appointments and generate revenue, while keeping in mind customer safety during this time. When a customer fills out a virtual quote request, Visual Quoter will send a link for them to begin a video chat. There’s no need to download an app or create a user account; you can instantly connect with your customers with the click of a button.
AI Chatbot to Support Customer Inquiries
With GIA, the AI chatbot built for contractors, you can engage with customers on your site to field questions and schedule appointments. When resources are thin, you can run a lean operation with the help of this digital assistant.As a self-service, customizable widget, you can drop GIA on your site in just a few minutes. Your chatbot will immediately begin chatting with customers who need information, allowing your team to prioritize clients and manage workflow more efficiently.
Keep Your Communications Current with Exit Intent
Exit Intent offers customers another way to convert on your site. Built to appear when customers are inactive or potentially clicking away from your page, Exit Intent will appear on your site.You can create custom messages like offers, promotions, or any information to give customers another chance to convert on your site. In times like today, you can use this feature to relay important updates and information. As mandates and guidelines are changing sometimes hourly, Exit Intent provides a way for you to keep your messaging and policies as current and consistent as possible.
Keep Your Team Connected with Project Chat
With most everyone working from home, it’s critical that you have a system in place that allows for employees to communicate internally about projects. With Project Chat, your team will be able to instantly connect with each other to keep operations running smoothly.With chat communication available by project, your team will be able to keep track of notes and lead information, so they can provide excellent customer service to homeowners. Right now, it’s more important than ever to maintain positive relationships with customers, and Project Chat gives your team the organizational edge they need to deliver exceptional results.
Learn More about Predictive Sales AI
Connect with a member of our team to learn more about how you can use Predictive Sales AI to support your team and your customers during these uncertain times. Request a demo or give us a call to get started.