Predictive Sales A.I. Tools and News: overflow call routing

In the home services industry, every ring of the phone is a potential job. But when lines are busy or team members can’t answer quickly enough, those opportunities slip away. Overflow routing solves this problem by creating seamless hand-offs between phone lines, staff members, or automated systems—...

Missed calls aren’t just small inconveniences—they’re lost opportunities. In home services, every unanswered ring represents a homeowner who may move on to the next contractor in line.The AI Call Center Agent from Predictive Sales AI is being updated with overflow routing. This feature is designed t...