Instead of asking for a direct review, you can send a quick, friendly survey that homeowners are more likely to complete. With just a few clicks, their feedback helps you gather valuable insights and, the best part, you can include a question on the survey that functions just like a website review!
Creating a Survey
The ability to create and send surveys can be found in your Predictive Sales AI software suite under Reviews. Simply navigate to the Surveys section to see your current surveys or create a new one.
When you are ready to create your survey, click the Add Survey button and complete the 4 short steps below.
Add Your Questions: First, you’ll be prompted to set up your survey questions. It’s recommended you choose to focus these questions on other feedback you’d like to get from your customers aside from the review itself as adding the review comes later.
Customize Your Messaging: Next you’ll need to add in the language you’d like to use for communication around the survey. These can be short messages either describing the survey or thanking a customer for filling it out.
Toggle Settings: Third you’ll need to decide on which additional settings you’d like to include in the survey. This is where you can toggle on an option to add a review request to the survey questions.
Publish and Send Out Survey: Lastly, you’ll need to save and publish the survey. Once that is done, you can view the survey and copy the link to it. You have the ability to send the survey out to customers directly from Predictive Sales AI, or you can provide the survey link to your sales team, and they can provide that link to your customers.
Survey Reviews
What sets Predictive Sales AI’s survey tool apart from others is that with Predictive Sales AI, any review left through completing a survey will flow directly onto your website. There you can choose to publish or archive the review. If you choose to publish, the review will appear on your website, boosting your review count, increasing your onsite conversion rate, and helping to ensure your site performs better in standard organic search and agentic search.
If you’re interested in using surveys to generate more reviews, you can begin today by logging into your Predictive Sales AI account and getting started. If you’d like assistance with setting up a survey, check out the associated video or reach out to your account manager and they can help you get started.