A strong online reputation is an important building block of a successful business. As more consumers look to find new brands online, your digital presence is critical to expanding your customer base and generating returning customers.
As the busy season begins to wind down, now is the perfect time to take stock of the projects you’ve completed and generate reviews from satisfied customers to support your online reputation. With Predictive Sales AI, you have the tools you need to build a strong reputation and grow your business.
Boosting Your Online Reputation with PSAI
Predictive Sales AI’s toolset makes it easy to manage all aspects of your sales and operations, including your online reputation. How? The Communication Portal helps you manage your customer base. In addition to directly engaging with customers, you can use the Communication Portal to view past interactions, reference project notes, access Predictive Portraits, and generate customer reviews.
With built-in functionality, the Communication Portal allows you to request customer reviews to third-party sites. Your review sites are pre-loaded into your portal, so you can simply click on the “review” feature, customize a message if you wish, and send your request. You can request reviews in two ways, via:
- Text for Review: You can send review requests right to your customer’s phone in a text message, making it simple for them to leave a review right then and now.
- Chat for Review: If your customer is using your site’s chat functionality, you can request reviews directly in your exchange.
Instead of hunting down customer information, finding the right review links, and making sure you have the correct contact information, your Communication Portal has all the information you need to send out more review requests in less time.
Generate Year-Round Value with PSAI
Now that the busy season is slowing down, your team can focus their efforts on maintaining relationships with your customers and strengthening your online reputation with the comprehensive functionality of your PSAI Communication Portal. If you’re interested in learning more about Predictive Sales AI’s suite of tools, request a demo to connect with our team.